KBBD Privacy Policy
— Your data, our responsibility

We collect various types of information when you register and use our services at KBBD. This data falls into two main categories — what you provide directly and what is collected automatically.

Information provided directly:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address.
• National ID or passport details for identity verification.
• Payment method details (bKash, Nagad, Rocket number).
• Transaction history and financial information.

Automatically collected information:

• IP address and device information.
• Browser type and operating system.
• Activity and gaming history on the platform.
• Login time and location data.
• Data collected through cookies and tracking technologies.

KBBD uses your information for the following purposes. Each purpose is clearly defined and carried out on the basis of your consent:

• Account Management: To create, verify, and manage your account.
• Service Delivery: For the provision of gaming services, bonuses, and promotions.
• Transaction Processing: For processing deposits and withdrawals.
• KYC Verification: To verify identity and prevent fraud.
• Customer Support: To resolve your issues and provide assistance.
• Security Monitoring: To detect and prevent suspicious activity.
• Legal Obligation: To comply with applicable laws and regulatory standards.
• Service Improvement: To improve the quality and overall experience of the platform.

KBBD will never use your information beyond the purposes stated above without your consent. If your data ever needs to be used for a new purpose, you will be informed in advance and your consent will be obtained.

KBBD never sells your personal information. However, your data may be shared in certain specific circumstances:

The KBBD website uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for the platform's core functionality — including login sessions and security verification.
• Performance Cookies: For analyzing the speed and performance of the platform.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can disable cookies at any time through your browser settings, though this may affect certain features of the platform. Essential cookies cannot be disabled, as they are required for login functionality.

KBBD employs industry-leading security measures to protect your information. Our multi-layer security framework is as follows:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): A second layer of verification to access your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Data Masking: Masking technology is used when displaying sensitive information.
• Regular Backups: Encrypted backup systems to keep your data secure.
• Access Control: Only authorized personnel may access specific data.
• Penetration Testing: External security testing conducted multiple times per year.

In the event of a data breach, KBBD will notify affected members within 72 hours and take immediate steps to minimize any harm.

As a KBBD member, you have several important rights over your own information:

KBBD strictly prohibits anyone under the age of 18 from registering or using the platform. We are fully committed to protecting the privacy of minors.

• Age verification is carried out at the time of registration.
• Additional identity verification may be requested if suspicious activity is detected.
• Any account found to belong to a minor will be suspended immediately.
• We do not knowingly collect any information from individuals under the age of 18.

KBBD reserves the right to update this Privacy Policy at any time. You will always be notified in advance of any significant changes.

• For significant changes, email notification will be sent at least 14 days in advance.
• You will be informed of any policy changes upon logging in to the platform.
• Continued use of the platform after the new policy takes effect will be considered acceptance of the updated terms.
• The date of each version will be noted at the top of the page.
• Previous versions are available upon request.

For any privacy-related questions, requests, or complaints, please contact KBBD's data protection team:

• Live Chat: Active 24/7, with an average response time of 45 seconds.
• Email: [email protected] — typically responded to within 24 hours.
• Privacy Request: [email protected] — specifically for data-related requests.

An initial response to privacy-related complaints will be provided within 7 business days of receipt, with a final resolution within 30 days. Requests for data deletion or portability will be processed within a maximum of 30 days.